About National Trading Standards

National Trading Standards is responsible for gathering important intelligence from around the country to combat rogue traders and tackle a number of Trading Standards priorities.

For more information on our work areas and teams please visit the  Work Areas page.

How we work

National Trading Standards is different to the support provided by local trading standards services and the Chartered Trading Standards Institute. We work closely with these partners to help us in our goals, but our remit is focused solely on providing grants funds to local authorities to carry out specific Trading Standards related work required by Government.

To report a trading standards issue or to contact one of our partners, please  click here.

You can read our current business plan and last years annual report here

National Trading Standards Board

National Trading Standards delivers national and regional consumer protection enforcement. Its Board is made up of senior and experienced heads of local government trading standards from around England and Wales with an independent Chair. 

Chair - Lord Bichard

Lord Bichard was made a life peer in 2010 and sits on the cross benches, following a long career in local and central government. Having served as Chief Executive of Brent Council and Gloucestershire County Council, he began a succession of senior government roles in 1990 when he was appointed Chief Executive of the Benefits Agency. In 1995, he was appointed as Permanent Secretary at the Department for Education and Employment.

In 2004, he was asked to lead a government inquiry into the circumstances surrounding the murder of two 10-year-old girls in Soham. He was subsequently appointed Chairman of the Legal Services Commission before becoming Director of the Institute for Government in 2008, Chair of the Social Care Institute for Excellence in 2013 and served as Chair of the National Audit Office until 2020. In 2021 he completed a review of the Royal Institute of Chartered Surveyors.

He is currently a Vice President of the Local Government Association. In April 2022 he became the new Chancellor of the University of Gloucestershire and in May 2022 became Chair of National Trading Standards. 

Governance

For more information on the Governance arrangements please click here for the English version and click here for the Welsh version.

Funding

Funding is provided by the Department of Business and Trade, the Ministry for Housing Communities and Local Government, HMRC, the Department for Health and Social Care and the Food Standards Agency (FSA) to support the work of National Trading Standards.