Protecting Consumers &
National Trading Standards was set up in 2012 by the Government as part of changes to the consumer protection landscape. Our role is to provide leadership, influence, support and resources to help combat consumer and business detriment nationally, regionally and locally. We bring together trading standards representatives from England and Wales to prioritise, fund and coordinate national and regional enforcement cases. Read More
Download the NTS Infographic 2016-17 here
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.
Successful project blocks over 100,000 nuisance calls
6th July 2018
Website Owner Sentenced for Duping Consumers into thinking it was the DVLA
26th June 2018
Friends Against Scams
Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to "Take a Stand Against Scams".
Scams Awareness Month 2018
Scams Awareness Month is a yearly campaign which aims to create a network of confident, alert consumers who ‘don’t miss a trick’ when it comes to scams. Scams Awareness Month 2018 will take place in June.
Consumer Harm Report 2017
National Trading Standards (NTS) prevented nearly £127 million in losses to consumers and businesses over the last year, new figures from the third annual Consumer Harm Report reveal. This represents an increase of more than a third on last year and takes the total losses prevented by NTS over the last three years to nearly half a billion pounds (over £471 million).
To protect consumers and safeguard businesses through cross-boundary intelligence-led enforcement projects in England and Wales.
By looking beyond local boundaries, we aim to monitor, disrupt and bring to justice individuals and organised crime groups committing trading standards offences.