Protecting Consumers &
Safeguarding Businesses

Our vision is to protect consumers and safeguard businesses through cross-boundary intelligence-led enforcement projects in England and Wales. We also act as a safety net for consumers by ensuring that products entering the UK and the food chain are safe.

We fund national teams that are hosted within local authorities. These include the eCrime, Feed, Regional Investigations, Estate Agency, Intelligence and Scams Teams.

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To see what National Trading Standards have achieved in the last year

download our NTS Infographic here

2021 Consumer Harm Report

To see the current priorities for National Trading Standards

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Protecting Consumers & Safeguarding Businesses

The National Trading Standards Work Areas

National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.

Work Areas

Latest Headlines

Online shoppers buy 80 million ‘disappointing’ items based on rave reviews

2nd December 2021

Secondary ticketing fraud appeal rejected in court

26th November 2021

Property Agent Checker

Search our list of Estate and Letting agents, to check their registration with an approved independent redress scheme, to resolve disputes between agents and consumers.

Search the Checker

Please note: National Trading Standards cannot help members of the public with specific complaints 

or advice about goods, services or specific businesses