Protecting Consumers &
Safeguarding Businesses

Our vision is to protect consumers and safeguard businesses through cross-boundary intelligence-led enforcement projects in England and Wales. We also act as a safety net for consumers by ensuring that products entering the UK and the food chain are safe. We fund national teams that are hosted within local authorities. These include the eCrime, Feed, Regional Investigations, Estate Agency, Intelligence and Scams Teams.

Read More

To see what National Trading Standards have achieved in the last year download our NTS Infographic here

2020 Consumer Harm report

Protecting Consumers & Safeguarding Businesses

The National Trading Standards Work Areas

National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.

Work Areas

Latest Headlines

Scam and nuisance phone calls return to pre-COVID-19 levels

4th February 2021

Public urged to help combat scam mail

3rd December 2020

Please note: National Trading Standards cannot help members of the public with specific complaints or advice about goods, services or specific businesses

What We Do