Protecting Consumers &
National Trading Standards was set up in 2012 by the Government as part of changes to the consumer protection landscape. Our role is to provide leadership, influence, support and resources to help combat consumer and business detriment nationally, regionally and locally. We bring together trading standards representatives from England and Wales to prioritise, fund and coordinate national and regional enforcement cases. Read More
Download the NTS Infographic 2017-18 here
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.
New team to help ensure estate and letting agents act within the law
17th April 2019
Mother and son ordered to pay back customers for Dyson vacuum fraud
15th April 2019
Consumer Harm Report 2018
National Trading Standards’ annual Consumer Harm Report reveals more consumer detriment prevented and record prison sentences handed down. Report also highlights new and emerging threats facing consumers and businesses.
Friends Against Scams
Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to Take a Stand Against Scams.
Scams Awareness Month 2018
Scams Awareness Month is a yearly campaign which aims to create a network of confident, alert consumers who ‘don’t miss a trick’ when it comes to scams. Scams Awareness Month 2018 will take place in June.
To protect consumers and safeguard businesses through cross-boundary intelligence-led enforcement projects in England and Wales.
By looking beyond local boundaries, we aim to monitor, disrupt and bring to justice individuals and organised crime groups committing trading standards offences.