Protecting Consumers &
Our vision is to protect consumers and safeguard businesses through cross-boundary intelligence-led enforcement projects in England and Wales. We also act as a safety net for consumers by ensuring that products entering the UK and the food chain are safe. We fund national teams that are hosted within local authorities. These include the eCrime, Safety at Ports and Borders, Feed, Regional Investigations, Estate Agency, Intelligence and Scams Teams.
To see what National Trading Standards have achieved at a glance download our NTS Infographic here
Please note: National Trading Standards cannot help members of the public with specific complaints or advice about goods, services or specific businesses
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.
Free call blockers for victims of scam and nuisance phone calls
15th October 2019
Five sentenced following fraud case
30th September 2019
Consumer Harm Report 2018
National Trading Standards’ annual Consumer Harm Report reveals more consumer detriment prevented and record prison sentences handed down. Report also highlights new and emerging threats facing consumers and businesses.
Friends Against Scams
Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to Take a Stand Against Scams.
Scams Awareness Month 2018
Scams Awareness Month is a yearly campaign which aims to create a network of confident, alert consumers who ‘don’t miss a trick’ when it comes to scams. Scams Awareness Month 2018 will take place in June.
To protect consumers and safeguard businesses through cross-boundary intelligence-led enforcement projects in England and Wales.
By looking beyond local boundaries, we aim to monitor, disrupt and bring to justice individuals and organised crime groups committing trading standards offences.