Protecting Consumers &
Our vision is to protect consumers and safeguard businesses through cross-boundary intelligence-led enforcement projects in England and Wales. We also act as a safety net for consumers by ensuring that products entering the UK and the food chain are safe.
We fund national teams that are hosted within local authorities. These include the eCrime, Feed, Regional Investigations, Estate Agency, Intelligence and Scams Teams.
To see what National Trading Standards have achieved in the last year download our NTS Infographic here
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.
Improving material information on property listings
20th April 2021
Scam and nuisance phone calls return to pre-COVID-19 levels
4th February 2021
Property Agent Register
Search our list of Estate and Letting agents, to check their registration with an approved independent redress scheme, to resolve disputes between agents and consumers.