Protecting Consumers &
Safeguarding Businesses

Our vision is to protect consumers and safeguard businesses through cross-boundary intelligence-led enforcement projects in England and Wales. We also act as a safety net for consumers by ensuring that products entering the UK and the food chain are safe.

We fund national teams that are hosted within local authorities. These include the eCrime, Feed, Regional Investigations, Estate Agency, Intelligence and Scams Teams.

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To see what National Trading Standards have achieved in the last year

download our NTS Infographic here

To see the current priorities for National Trading Standards

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To see the key impacts NTS has had on the consumer protection landscape over the last 10 years


Protecting Consumers & Safeguarding Businesses

The National Trading Standards Work Areas

National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.

Work Areas

Latest Headlines

Fraudulent builder sentenced to 5 years for botched extensions

14th September 2023

Six fraudsters sentenced to 22.5 years for £10.5 million home improvement scam

7th September 2023

Property Agent Checker

Search our list of Estate and Letting agents, to check their registration with an approved independent redress scheme, to resolve disputes between agents and consumers.

Search the Checker

Please note: National Trading Standards cannot help members of the public with specific complaints 

or advice about goods, services or specific businesses