NTS eCrime Team
For media enquiries, please contact the National Trading Standards Communications Team on 020 7101 5013 or email press@nationaltradingstandards.co.uk
Please note the Communications Team only deals with enquiries from the media and journalists. Members of the public can find information on how to make a complaint about goods or services or make a general enquiry on our contacts page.
10th February 2026
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News Articles
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NTS eCrime Team
A man has been sentenced at Leeds Crown Court today (Tuesday 10 February) for laundering more than £580,000 as part of a large-scale computer support scam that saw over £2 million transferred to fraudsters overseas. The fraud affected several hundred victims across the UK, many of whom were misled into paying for unnecessary or meaningless computer “repairs” at hugely inflated prices.
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19th December 2025
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News Articles
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NTS eCrime Team
As millions prepare to drive home for Christmas, National Trading Standards is urging motorists to ensure they pay road tolls only on official websites, as new research* finds that a third of Brits risk landing on copycat sites that charge over the odds – and 17% of those who believed they’d paid for government services online were fined for non-payment.
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31st October 2025
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News Articles
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NTS eCrime Team
Two men who ran more than 40 misleading websites that tricked people into overpaying for government services, including for the Dartford Crossing and the London Ultra Low Emission Zone (ULEZ), have been sentenced today at Bristol Crown Court following an investigation by National Trading Standards (NTS).
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24th November 2022
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News Articles
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NTS eCrime Team
A Black Friday crackdown by enforcement bodies and Meta has been launched to remove listings of potential counterfeit products from Instagram in the run-up to Black Friday.
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22nd February 2017
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News Articles
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NTS eCrime Team
National Trading Standards is warning consumers about a new scam targeting those looking for help with printer problems. The warning comes after a rise in the number of cases seen by the National Trading Standards eCrime Team.
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23rd December 2016
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News Articles
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NTS eCrime Team
Action taken as part of fourth phase of Operation Jasper, the biggest enforcement operation ever seen in the UK to combat counterfeiting and piracy on social media
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5th July 2016
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News Articles
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NTS eCrime Team
Operation Jasper extended its reach into Eire in June and begins operating in Scotland this July as officers from Trading Standards and the Police in England, Wales, and Northern Ireland are joined by their Scottish and Irish equivalents in the fight against social media counterfeiting. The move is part of the latest phase of Operation Jasper, which was launched in May 2015 to tackle counterfeiting and piracy on social media.
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21st May 2016
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News Articles
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NTS eCrime Team
People desperate to attend major pop concerts, music festivals and sporting events this summer face a greater risk of falling victim to criminals after online ticket fraud soared by 55 per cent.
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27th January 2016
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News Articles
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NTS eCrime Team
In recent days fraudulent emails have been circulating offering compensation for a so-called “Microsoft Support Scam”.
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22nd December 2015
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News Articles
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NTS eCrime Team
The National Trading Standards e-crime Team is concerned about the possibility of fraud after a recent upsurge in call recording services, which people are using to provide proof of phone conversations with banking staff in the event of disputes.
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14th December 2015
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News Articles
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NTS eCrime Team
Enforcement teams raided premises across the country last week as Operation Jasper, the UK’s biggest crackdown on counterfeiting and piracy enabled through social media, entered its second phase.
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8th September 2015
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News Articles
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NTS eCrime Team
Apple is expected to unveil a new iPhone this week and the National Trading Standards eCrime Team is urging consumers to be on the lookout for criminals trying to exploit the hype by flooding popular social media platforms with misleading adverts and bogus offers.
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29th August 2015
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News Articles
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NTS eCrime Team
Advice issued to supporters buying remaining tickets.
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25th June 2015
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News Articles
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NTS eCrime Team
Arrests at copycat website company after a surge of consumer complaints. National Trading Standards is once again warning consumers to be vigilant about ‘copycat’ websites – and to report suspect sites – following the arrest of five people this morning.
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1st December 2014
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News Articles
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NTS eCrime Team
50% of UK citizens are expected to use the internet to buy more than half of their Christmas presents this year*
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7th July 2014
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News Articles
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NTS eCrime Team
Avoid being conned by deceptive websites.
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