News Articles
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15th May 2026 • Posted in News Articles
A Middlesbrough man has today (15 May 2026) been sentenced at Teesside Crown Court to an eight-month suspended prison sentence and ordered to complete 140 hours of unpaid work after taking more than £16,000 from customers across the UK for doors and furniture that were never delivered.
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7th May 2026 • Posted in News Articles
A woman has been jailed for running a Ponzi‑style holiday fraud in Portsmouth that left people almost £300,000 out of pocket.
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13th March 2026 • Posted in News Articles
A man who made fake education and professional certificates has today (13 March 2026) been sentenced to three years’ imprisonment at York Crown Court following an investigation by the National Trading Standards eCrime Team. His criminal operation, which ran for over a decade, led people around the world to secure skilled jobs they were not qualified for.
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20th February 2026 • Posted in News Articles
Today (20 February 2026) at York Crown Court, a man who ran a sham recruitment service that tricked jobseekers into paying for fake DBS and criminal record checks has been sentenced to 14 months’ imprisonment for laundering the proceeds of the scam. He will serve 40% of the sentence in custody, with time already spent on remand counting towards that period. This follows an investigation by the National Trading Standards eCrime Team.
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10th February 2026 • Posted in News Articles
A man has been sentenced at Leeds Crown Court today (Tuesday 10 February) for laundering more than £580,000 as part of a large-scale computer support scam that saw over £2 million transferred to fraudsters overseas. The fraud affected several hundred victims across the UK, many of whom were misled into paying for unnecessary or meaningless computer “repairs” at hugely inflated prices.
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5th February 2026 • Posted in News Articles
Chilling new wave of AI-assisted fraud targets older people and clones their voices
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23rd January 2026 • Posted in News Articles
Arthur Draper, 41, of no fixed address, has been sentenced to a three-year custodial sentence at St Albans Crown Court today. Draper pleaded guilty to conspiracy to commit fraud following a series of cold-calling incidents that sought to defraud homeowners of a total of £141,900, with £90,200 obtained via cheques and bank transfers.
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19th January 2026 • Posted in News Articles
A new enforcement approach between National Trading Standards (NTS), local authority Trading Standards, Scottish Trading Standards Services and HM Revenue and Customs (HMRC) has led to more than £1.4 million in civil penalties being issued to retailers and individuals involved in the sale of illicit tobacco.
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19th January 2026 • Posted in News Articles
A rogue builder is facing time behind bars after carrying out a string of fraud offences against his customers, leaving them over £30,000 out of pocket.
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30th December 2025 • Posted in News Articles
More than 20 million* UK adults have signed up to a subscription without realising it, and of these, 4.7 million are STILL paying for a subscription they didn’t ask for, according to new figures released today by National Trading Standards**. The data reveal the widespread impact of so-called ‘silent scams’ that involve low value but high-volume thefts.
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19th December 2025 • Posted in News Articles
As millions prepare to drive home for Christmas, National Trading Standards is urging motorists to ensure they pay road tolls only on official websites, as new research* finds that a third of Brits risk landing on copycat sites that charge over the odds – and 17% of those who believed they’d paid for government services online were fined for non-payment.
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17th December 2025 • Posted in News Articles
Father and son roofers Jim Janes and Thomas Michael Jim James have today (Wednesday 17 December) been sentenced to eight years' imprisonment, for their part in a roofing scam which targeted more than 48 homeowners across South and West Wales between 2020 and 2025.
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12th December 2025 • Posted in News Articles
Two men who drove a wide-reaching rogue fish-selling network operating out of County Durham have been sentenced today (12 December 2025) at Teesside Crown Court for fraudulent trading offences.
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9th December 2025 • Posted in News Articles
A fraudulent loft insulation operation has been brought to justice after misleading elderly homeowners across four counties. Riva Surveyors Ltd has been ordered to pay £48,891 in fines and compensation, while senior salesman Justin Brason received a suspended prison sentence for his part in the scam.
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8th December 2025 • Posted in News Articles
Eight members of an organised crime group have been sentenced to a combined total of 13 years and 6 months for defrauding East Midlands residents.
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5th December 2025 • Posted in News Articles
Three men have been convicted following a major investigation into fraudulent trading practices targeting elderly and vulnerable people.
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26th November 2025 • Posted in News Articles
New study calls for better understanding and support for neurodivergent victims
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25th November 2025 • Posted in News Articles
UK shoppers have bought almost 100 million items* on the back of glowing online reviews – only to be bitterly disappointed when they arrive, and 6.4 million have lost money to a scam after buying something from clicking on a fake online advert, according to new data** released by National Trading Standards (NTS) ahead of Black Friday and Cyber Monday.
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31st October 2025 • Posted in News Articles
Two men who ran more than 40 misleading websites that tricked people into overpaying for government services, including for the Dartford Crossing and the London Ultra Low Emission Zone (ULEZ), have been sentenced today at Bristol Crown Court following an investigation by National Trading Standards (NTS).
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28th October 2025 • Posted in News Articles
A businessman ripped off customers by falsely telling them they would get a government grant or discount for external wall insulation at their properties.
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14th October 2025 • Posted in News Articles
Two Redbridge brothers have been sentenced to over four years in prison for their roles in a sophisticated fraud and money laundering scheme that targeted elderly homeowners. The sentencing follows a multi-year investigation led by Redbridge Council’s Trading Standards Team, with support from National Trading Standards.
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10th October 2025 • Posted in News Articles
Five men have today (10 October) been sentenced to a combined sentence of over 13 years at Bristol Crown Court for their roles in a large-scale fraud and money laundering operation which targeted older and vulnerable victims across Wiltshire, Oxfordshire and Herefordshire.
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9th October 2025 • Posted in News Articles
A North East based ‘builder’ who knowingly scammed the public out of more than £130,000 has received a five-year prison sentence from Newcastle Magistrates in a case compiled by Northumberland Trading Standards and National Trading Standards.
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6th August 2025 • Posted in News Articles
Yesterday, 5 August, at St Albans Crown Court, three people were convicted of fraudulent trading relating to a complex wine fraud run by Imperial Wine & Spirits Merchant Ltd, previously Imperial Wines of London Ltd, following an investigation by Hertfordshire County Council’s Trading Standards team.
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15th July 2025 • Posted in News Articles
Following the BBC Panorama investigation into conditional selling, a spokesperson for the National Trading Standards Estate Agency Team said:
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11th April 2025 • Posted in News Articles
Four men from Birmingham have today (11 April 2025) been handed a combined 7 ½ year sentence at Birmingham Crown Court after pleading guilty to charges related to counterfeiting goods, including Adidas, Nike and Chanel clothing and accessories.
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25th March 2025 • Posted in News Articles
Five individuals have been hit with a range of sentences in one of the longest and most complex Trading Standards prosecutions in the UK.
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6th March 2025 • Posted in News Articles
New data published today by National Trading Standards reveal supposedly nicotine free vapes on sale to UK consumers have been found to contain nicotine. The findings have been published as Trading Standards continue to unearth new intelligence around the illegal vapes market.
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26th November 2024 • Posted in News Articles
More than a million illegal vapes were seized by Trading Standards in 2023/2024, new data released from National Trading Standards (NTS) and the Department of Health and Social Care (DHSC) shows.
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30th November 2023 • Posted in News Articles
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25th October 2023 • Posted in News Articles
#NoBlameNoShame campaign launched to encourage people to talk about scams
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2nd October 2023 • Posted in News Articles
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15th August 2023 • Posted in News Articles
Revised guidance has been published by the National Trading Standards Estate & Letting Agency Team with regard to supplementary terms used when marketing properties.
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28th November 2022 • Posted in News Articles
National Trading Standards is encouraging members of the public to send in scam mail in a ‘Scamnesty’ running until 23 December.
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24th November 2022 • Posted in News Articles
A Black Friday crackdown by enforcement bodies and Meta has been launched to remove listings of potential counterfeit products from Instagram in the run-up to Black Friday.
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3rd November 2022 • Posted in News Articles
National Trading Standards highlights threats to look out for as criminals exploit cost-of-living fears.
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19th July 2022 • Posted in News Articles
Compensation roll-out begins following landmark investigation.
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12th July 2022 • Posted in News Articles
The National Trading Standards Estate and Letting Agency Team (NTSELAT) has published new guidance to help agents ensure they are meeting their requirements under Part A of the process to improve material information in property listings.
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16th June 2022 • Posted in News Articles
National Trading Standards scheme reaches ‘one million Friends’ milestone and saves society £59m.
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5th May 2022 • Posted in News Articles
National Trading Standards Estate and Letting Agency Team (NTSELAT) has today published its opinion*, developed with the Competition and Markets Authority (CMA), that the use of ‘POA’ or ‘price on application’ in property listings (principally sales listings) contravenes consumer protection legislation.
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8th April 2022 • Posted in News Articles
The National Trading Standards Board is delighted to confirm that Lord Michael Bichard will take over as the Chair of National Trading Standards from 1 June 2022.
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9th March 2022 • Posted in News Articles
Illegal tobacco products worth more than £7 million have been seized in the first year* of a major crackdown on the illicit tobacco trade by National Trading Standards (NTS) and HMRC.
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21st February 2022 • Posted in News Articles
A property's council tax band or rate and the property price and tenure information (for sales) must be included on all property listings by the end of May 2022 and these data fields will start to appear on portals over the coming weeks.These changes represent the first phase of a project by the National Trading Standards Estate and Letting Agency Team, in partnership with industry leaders and the UK’s major property portals*, to define what constitutes material information for property listings.
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10th December 2021 • Posted in News Articles
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11th November 2021 • Posted in News Articles
WhatsApp enlists ‘Scambassador’ Joel Dommett to encourage the British public to Stop. Think. Call. before responding to a suspicious message that may be a scam
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15th October 2021 • Posted in News Articles
More than five million illegal cigarettes have been seized from local retail outlets in the first six months of the year as part of Operation CeCe, a joint initiative between National Trading Standards and HM Revenue and Customs (HMRC) to tackle the illegal tobacco trade.
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24th September 2021 • Posted in News Articles
A new operation has been launched to tackle the growing number of illegal puppy farms following a multi-agency investigation led by National Trading Standards and Trading Standards Wales.
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12th August 2021 • Posted in News Articles
A new initiative is launched to crack down on criminals using self-storage facilities fraudulently.
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14th June 2021 • Posted in News Articles
More than two thirds of British adults (36 million) have been targeted by a scammer since January, new research by Citizens Advice has found.
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4th February 2021 • Posted in News Articles
New findings highlight a surge in the proportion of scam and nuisance calls as callers target people over the age of 70 to exploit new and unfamiliar processes associated with COVID-19, such as applying for swab tests and vaccines.
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3rd December 2020 • Posted in News Articles
Scamnesty launched to turn the tables on criminals
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2nd October 2020 • Posted in News Articles
Review into referral fees in the estate agency industry published
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21st September 2020 • Posted in News Articles
Anyone can be the victim of a scam, however some people are more vulnerable to scams and criminals will use this to their advantage.
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14th September 2020 • Posted in News Articles
Warning issued as criminals exploit new fraud opportunities
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11th August 2020 • Posted in News Articles
The number of knives sold to children by national retailers appears to have fallen significantly, according to new test purchasing data published by National Trading Standards.
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8th July 2020 • Posted in News Articles
As COVID-19 lockdown measures start to ease, National Trading Standards is predicting a rise in scam telephone calls as illegitimate call centres around the world get back to work.
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14th May 2020 • Posted in News Articles
More than 100 organisations are spearheading a new initiative to combat fraud against businesses as more companies and employees adjust to working from home during the COVID-19 pandemic, increasing their exposure to sophisticated business scams.
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23rd April 2020 • Posted in News Articles
Malicious email attachments, false government grant phone calls and CEO impersonation scams are among a raft of scams undermining businesses as a result of the COVID-19 pandemic.
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24th March 2020 • Posted in News Articles
Unscrupulous criminals are exploiting fears about COVID-19 to prey on members of the public, particularly older and vulnerable people who are isolated from family and friends. National Trading Standards is warning people to remain vigilant following a rise in coronavirus-related scams that seek to benefit from the public’s concern and uncertainty over COVID-19.
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27th February 2020 • Posted in News Articles
A new approach to handling complaints about ads for property raffles has been agreed by the Advertising Standards Authority (ASA) and National Trading Standards Estate and Letting Agency Team (NTSELAT).
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7th February 2020 • Posted in News Articles
The National Trading Standards Estate & Letting Agency Team and The Property Ombudsman have today launched a survey to assess awareness and uptake of the transparency rules around referral fees linked to property buying and selling.
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25th January 2020 • Posted in News Articles
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27th November 2019 • Posted in News Articles
Organised crime groups are playing an increased role in doorstep crime and other scams, according to the annual Consumer Harm Report published today by National Trading Standards.
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21st November 2019 • Posted in News Articles
National Trading Standards and Lloyds Banking Group have today announced a new partnership designed to prevent people falling victim to scams.
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6th April 2017 • Posted in News Articles
Prime Minister Theresa May announces plan to give elderly and vulnerable people hi-tech devices to block nuisance calls.
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