One of the key objectives for National Trading Standards has been to develop intelligence led working and to support local authority trading standards services in using intelligence to help support local work and priorities. A key part of this has been to develop a framework to help trading standards adopt a problem-solving approach to consumer and business protection work, and establish an intelligence network.
There is a National Trading Standards Intelligence Team which is hosted by Suffolk County Council. The team provides technical expertise to help identify and analyse national trends and emerging threats, informing tasking and prioritisation processes. National Trading Standards has also provided funding to support a network of regional intelligence analysts and local authorities have been encouraged to have local intelligence liaison officers.
These officers help record, develop and analyse intelligence, monitor trends, and identify key problems and threats. This enables targeted enforcement to be taken nationally, regionally and locally to effectively deal with criminals. Tackling national, regional and local priorities such as doorstep crime, mass marketing scams, e-crime, product safety, intellectual property and other trading standards issues that go beyond local authority boundaries.
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.
New team to help ensure estate and letting agents act within the law
17th April 2019
Mother and son ordered to pay back customers for Dyson vacuum fraud
15th April 2019
Consumer Harm Report 2018
National Trading Standards’ annual Consumer Harm Report reveals more consumer detriment prevented and record prison sentences handed down. Report also highlights new and emerging threats facing consumers and businesses.
Friends Against Scams
Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to Take a Stand Against Scams.
Scams Awareness Month 2018
Scams Awareness Month is a yearly campaign which aims to create a network of confident, alert consumers who ‘don’t miss a trick’ when it comes to scams. Scams Awareness Month 2018 will take place in June.