Document Archive
Documents

Document Archive

NTS BUSINESS PLAN 2023-24

NTS Business Plan 2022-23

NTS Business Plan 2021-22

National Trading Standards produces annual reports and infographics to summarise the work that has been done over the year.

National Trading Standards 2021-22 Annual Report

NTS Infographic 2021-22

National Trading Standards 2020 - 2021 Annual Report

NTS Infographic 2020-21

National Trading Standards 2019-20 Annual Report

NTS Infographic 2019-20

The NTS Strategic Assessment helps identify the NTS’ key national threats, emerging issues, and priority areas. It is produced each year and makes recommendations on how to develop policies and tackle national problems. Please see the archived documents.

NTS Strategic Assessment 2022

The National Trading Standards ‘Consumer Harm Report’ reveals annual data and predicts the biggest threats to consumers. Please see the archived reports below:

Consumer Harm Report 2020

Consumer Harm Report 2019

Consumer Harm Report 2018

Consumer Harm Report 2017

Consumer Harm Report 2016

Consumer Harm Report 2014-15

For more information on the relationship between National Trading Standards, the Chartered Trading Standards Institute and Association of Chief Trading Standards Officers, please see our information flyer below:

National Trading Standards Information Flyer

Property Agent Checker

Search our list of Estate and Letting agents, to check their registration with an approved independent redress scheme, to resolve disputes between agents and consumers.

Search the Checker

Latest Headlines

Online ticket touts jailed for fraud

17th May 2024

​Letting agent scammers face the music for fraudulent trading

3rd May 2024