Material Information

The development of guidance on material information was based on supporting estate and letting agents to meet their legal obligations under Consumer Protection from Unfair Trading Regulations 2008. These regulations have since been superseded and replaced by the new Digital Markets, Competition and Consumers Act 2024. In light of this, the NTS guidance on material information for estate agents and letting agents has been withdrawn.

In October 2025, MHCLG launched a consultation on how government issued guidance could support estate agents with their legal responsibility to provide potential buyers with relevant information (material information) during residential property transactions, as well as views on what should be considered material information for buyers.