NTS eCrime Team
Protecting Consumers &<br /> Supporting Business

NTS eCrime Team

The NTS eCrime Team monitors and investigates some online consumer and business frauds including website dating scams, misleading websites, subscription traps, online shopping frauds and the supply of illicit tobacco and vapes online. 

The team provides advice and forensic support to all local authority areas in England and Wales to help tackle the increasing threats to businesses and consumers from internet scams and rip-offs. They also undertake intelligence-led investigations and help develop consumer advice to stay safe when using online services.

Visit the National Trading Standard eCrime Team website for further information.

As well as providing advice for consumers on how to spot and avoid copycat websites, the team has worked closely with the Competition and Markets Authority on their compliance advice to help improve online trader recommendation platforms. For further information please see:

CMA issues advice for trader recommendation sites on how to stay on the right side of the law – as well as publishing a practical ‘dos and don’ts’ crib sheet.

Property Agent Checker

Search our list of Estate and Letting agents, to check their registration with an approved independent redress scheme, to resolve disputes between agents and consumers.

Search the Checker

NTS eCrime Team Press Releases

Money launderer sentenced to 3 years for part played in £2m computer support scam

10th February 2026

Driving home for Christmas warning over ‘copycat’ road toll websites

19th December 2025

Fraudster behind ‘copycat’ government websites jailed

31st October 2025