For media enquiries, please contact the National Trading Standards Communications Team on 020 7101 5013 or email press@nationaltradingstandards.co.uk
Please note the Communications Team only deals with enquiries from the media and journalists. Members of the public can find information on how to make a complaint about goods or services or make a general enquiry on our contacts page.
The National Trading Standards e-crime Team is concerned about the possibility of fraud after a recent upsurge in call recording services, which people are using to provide proof of phone conversations with banking staff in the event of disputes.
Read MoreElectrical products detained in the run-up to Christmas
Read MoreEnforcement teams raided premises across the country last week as Operation Jasper, the UK’s biggest crackdown on counterfeiting and piracy enabled through social media, entered its second phase.
Read MoreLatest figures from National Trading Standards and trading standards services in Scotland reveal more than 15,000 self-balancing scooters detained at UK points of entry. Major safety risks identified include issues with the plug, cabling, charger, battery or cut-off switch.
Read MoreThousands of image-conscious Londoners are risking their health and even their lives by continuing to use banned skin lightening creams that can seriously damage organs and even cause cancer, according to London Trading Standards.
Read MoreHigh street discount retailer Poundstretcher has been fined £350,000 for selling tens of thousands of dodgy batteries that were potentially harmful to young children.
Read More£300,000+ worth of unsafe items detained at East Midlands Airport
Read MoreInaugural National Trading Standards ‘Consumer Harm Report’ reveals annual data and predicts biggest threats for 2016 including energy, lottery and telephone preference scams.
Read MoreA third UK redress for the property sales sector has been approved by the National Trading Standards Estate Agency Team.
Read MoreDangerous goods bound for the streets of Tyneside have been detained by National Trading Standards and will be destroyed after a stash of more than 1,000 items was impounded at the Port of Felixstowe.
Read MoreNational Trading Standards has produced a leaflet, which aims to explain the importance of feed hygiene enforcement and the impact of the National Trading Standards Feed Delivery Programme.
Read MoreApple is expected to unveil a new iPhone this week and the National Trading Standards eCrime Team is urging consumers to be on the lookout for criminals trying to exploit the hype by flooding popular social media platforms with misleading adverts and bogus offers.
Read MoreA new and innovative enforcement toolkit which has been designed to assist local authority trading standards enforcement staff to determine the levels of compliance of local estate agents has been launched.
Read MoreAn updated version of the Guidance of Property Sales has today (Tuesday 1 September) been launched by the National Trading Standards Estate Agency Team.
Read MoreAdvice issued to supporters buying remaining tickets.
Read MoreFight against mail scams intensifies during Scams Awareness Month
Read MoreLouise Baxter received a Hero Award at the Chartered Trading Standards Institute's Conference in Bournemouth on Thursday 2 July for the significant contribution she made to consumer protection in East Sussex, over and above her professional role.
Read MoreArrests at copycat website company after a surge of consumer complaints. National Trading Standards is once again warning consumers to be vigilant about ‘copycat’ websites – and to report suspect sites – following the arrest of five people this morning.
Read MoreTwo men from Weston-super-Mare have been convicted of trading in counterfeit goods following a lengthy investigation that uncovered more than 10,000 counterfeit items.
Read MoreLatest figures from National Trading Standards reveal nearly two million unsafe or noncompliant products were identified between April and December 2014. Children’s toys, cosmetics and DIY products are biggest offenders.
Read MoreAlthough it’s difficult to be 100% certain that a website or seller you are buying from is legitimate, there are some simple things you can do to increase the odds that you’re buying from an honest trader. Here is National Trading Standards’ new checklist to help you buy safe online.
Read More9th June 2026
22nd May 2026